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Probuddy · Etik Hat & Compliance

Corporate risks are caught through reporting, before they can grow

An integrated complaint and whistleblowing management system that lets your employees, suppliers, and stakeholders safely report unethical conduct — anonymous, without sharing identity, AI-powered, and strengthened by technology.

24/7Multi-channel reporting access
RTN+ Security Code for anonymous tracking
11Language-supported digital platform
What Is Etik Hat?

An independent, impartial, and anonymous reporting hotline

What sets Etik Hat apart from other mechanisms is that it operates completely independently from the organization, in an objective and impartial structure. Its design, which also allows for fully anonymous submissions, lets employees report without fear of pressure or retaliation — this is the foundation of trust in the system.

Majority

Corporate misconduct is most often uncovered through reporting; detection rates rise significantly at organizations that offer an anonymous channel.

50+

The EU directive requires an independent reporting hotline at organizations with more than 50 employees.

Cut in Half

Organizations with a reporting hotline see a marked reduction in losses caused by misconduct.

For detailed information about the Probuddy Etik Hat, full service details, and up-to-date resources, visit: probuddy.com.tr ↗
Reporting Channels

Four channels, one consolidated system

Reports submitted through every channel are collected in a single system, consolidated according to standards tailored to your organization, and shared with authorized personnel through encrypted channels.

Phone

0850 Etik Hat

Voice-based reporting through an independent call center.

Email

Company-Specific Address

A written reporting channel via a dedicated company email address.

Web

Complaint Reporting System

24/7 web-based submission through an online reporting form.

Artificial Intelligence

AI-Powered Assistant

AI-powered reporting and guidance through "Your Ethical Companion."

Digital Etik Hat Platform

From report to action — end-to-end digital management

The platform manages the entire process on a single screen — from logging and consolidating reports to analysis and reporting. A dashboard that updates automatically by company and period gives decision-makers real-time visibility.

  • Real-time dashboard: instant visibility through category breakdowns, SLA tracking, and trend charts
  • AI-powered classification: sentiment analysis surfaces urgent cases and speeds up evaluation
  • Ethics Score & SLA: a corporate ethics performance score weighted by resolution, SLA, and volume
  • Automatic monthly PDF report: comparative output with a 12-month year/month selector
  • SMS & email notifications: status updates reach the reporting party
  • Multilingual & branch-based: support for 11 languages; searchable records across hundreds of branches
Anonymity · Security · KVKK

Anonymity isn't a promise — it's system architecture

Sharing your identity is never required; every submission receives a unique Report Tracking Number (RTN) and Security Code. The entire process is carried out in compliance with KVKK and GDPR requirements.

Anonymous reporting channels

Sharing identity is entirely optional; no identifying information is stored for anonymous submissions.

Encrypted sharing

Reports are shared only with the authorized ethics committee, through encrypted communication channels.

Zero tolerance for retaliation

No retaliation against any reporting party is tolerated, under any circumstances.

Independent structure

Data is managed independently of the organization by Probuddy (Loyexo).

Data sovereignty — Türkiye

Your data never leaves the country; all records are kept on servers in Türkiye, under KVKK jurisdiction.

End-to-end encrypted storage

All data is stored encrypted in the database; it remains unreadable even in the event of a system breach.

KVKK / GDPR by-design

Documented compliance backed by a data processing inventory, a DPIA report, and a defined right-to-erasure procedure.

Explicit consent & regulation

In cases requiring legal proceedings, personal information is processed only within the scope of legal obligation.

How It Works

From report to resolution in 5 steps

An integrated solution tailored to your organization, elevating ethics process management onto an advanced platform to strengthen accountability.

1Report

Multi-channel reporting via the 0850 hotline, web form, email, or AI assistant; anonymous submissions receive an RTN + Security Code.

2Consolidation & AI

Reports are collected in a single system and classified by category, risk, and branch with AI support.

3Review

Expert ethics advisors and the ethics committee review the case; additional information may be requested without revealing identity.

4Decision & notification

The decision is shared with authorized personnel through encrypted channels; status changes are communicated by SMS/email.

5Survey & report

An evaluation survey for the reporting party; a monthly PDF report for the organization covering category, SLA, and trends.

Closed-loop management
The Probuddy Difference

Traditional hotlines, or Probuddy?

Etik Hat is more than a "suggestion box." Probuddy stands clearly apart from traditional solutions through its independence, technical anonymity, AI-powered analytics, and end-to-end service model.

Traditional / in-house hotlinesProbuddy Etik Hat
IndependenceIn-house / under HR; low employee trustFully independent from the organization and impartial; high trust
Anonymity"Anonymous" is promised, with no technical guaranteeRTN + Security Code for secure tracking without sharing identity
EvaluationManual, slow, and inconsistentAI-powered automatic classification; urgency flagged via sentiment analysis
VisibilityOnly collects reports; the reporter is left in the dark about the processReal-time dashboard, Ethics Score, SLA + SMS/email notifications
Data sovereigntyUnclear where data is stored; may be held abroadAll data stored in Türkiye, encrypted in the database
ComplianceScattered and undocumentedKVKK/GDPR by-design: inventory, DPIA, right to erasure
Value-Added Services

Complementary solutions that nurture an ethical culture

Transparency

Ethics Score & Year-End Manifesto

Scores the organization's ethical performance; makes transparency visible through an Ethics Manifesto shared with stakeholders at year-end.

Artificial Intelligence

AI-Powered "Your Ethical Companion"

Speeds up the evaluation, classification, and routing of reports; reduces operational workload.

Awareness

Training, Seminars & Content

Training and seminars twice a year; periodic original posters and a company-specific awareness video.

Incentives

Reward & Incentive Bonus System

Mechanisms that reward employees whose reports are accurate, verifiable, and add value to the organization.

Advisory

Code of Ethics & Ethics Committee

A binding, company-specific Code of Ethics framework, an Ethics Risk Report, and the setup of an effective Ethics Committee.

Learn More →
Leadership

Executive Advisory

Company-specific roadmaps and development support for managers, aimed at effective leadership and employee motivation.

Learn More →

More on the Probuddy website: visit the official Probuddy website for sample reports, up-to-date regulatory content, and all ethics hotline resources.

Visit probuddy.com.tr ↗
The Loyexo Ecosystem

Five brands, one ecosystem

Loyexo AssistanceConcierge · Auto · Life DigyLoyalty · Wellbeing · Platform ProbuddyEtik Hat · Code · Committee ModdoDayWebinar · Consulting KobiVerseSME support · B2B network
Get in Touch

Ready to build an ethical workplace culture?

Contact us for detailed information about our Etik Hat, whistleblowing management, Code of Ethics, and AI-powered solutions — and to schedule a personalized presentation for your organization.

Request a Personalized Demo → Service Brochure (PDF) ⤓ info@probuddy.com.tr
Phone0850 304 7595 Websiteprobuddy.com.tr
AddressSever Plaza, Muhtar Sok. No:5 D:4, Kavacık · Beykoz · İstanbul